Refund policy

Non returnable & Non-Refundable Policy

At Serenity Crowns, we pride ourselves on providing 100% human hair wigs with quality and care. Due to the nature of our products and for hygiene reasons, all sales are final.

• No refunds, returns, or exchanges will be accepted once an order is placed.
• Please review product descriptions, lengths, and textures carefully before purchasing.
• If you have any questions about a wig before ordering, contact us at:
  📧 serenitycrownsobsession@gmail.com or any social platforms.
  
  Damages and issues
  Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
  

We appreciate your understanding and thank you for trusting Serenity Crowns with your beauty and confidence. 👑