Shipping policy

At Serenity Crowns, we are committed to getting your luxury 100% human hair wigs to you as quickly as possible.

• Processing Time: Orders are processed within 1–2 business days.
• Shipping Time: Standard shipping takes 5–7 business days.
• Shipping Method: All orders are shipped via trusted carriers to ensure your products arrive safely.
• Tracking: Once your order ships, you will receive a tracking number via email.
• Shipping Restrictions: We currently ship within the United States only.
• Shipping responsibility: While we ensure your order is shipped promptly, Serenity crowns is not responsible for delays caused by carriers.

   

Please note: All products are non-refundable. We carefully package each wig to ensure it arrives in perfect condition.